The way we do business has changed dramatically in the last year. For the better part of the last decade, organizations have embarked on transformations to facilitate digital workflows, replacing manual processes with modern solutions that can be effective for anyone, anytime, anywhere. However, in 2020, the onset of the COVID-19 pandemic brought these digital transformations into the forefront. Leading companies in every industry are realizing it’s no longer simply nice to replace outdated manual steps in a workflow, it’s mandatory to stay in business.
A big part of the current shift is rapid adoption of digital agreement processes, particularly electronic signature. Agreements are a critical part of the way business is done and expanding usage of e-signature is a powerful way to stay engaged with both customers and employees. Additionally, complementary features such as bulk sending of agreements, ID verification, remote notarization, payments and more are being used to solve additional problems and set new standards for business agreements.