Returns Review: Peak 2022 And How To Prepare For 2023

ZigZag Global is a software solution to help eCommerce retailers manage returns globally. We processed millions of returns over peak earlier this year, so naturally, we have a wealth of actual returns data from hundreds of retailers at our fingertips. We paired this first-hand insight with a number of ZigZag-commissioned studies into the return behaviours of shoppers from the UK, the US, France, and Germany to review what happened over peak and how you can plan for 2023.

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