We live in a complex world. Modern consumer and business applications are driving transactional workloads that support business operations and consumer interactions. Delays - even if only for a few seconds - in making requests, searches, or payments can cause frustration and impact customer satisfaction. In worst case scenarios, system delays may cause reputational damage. As organizations modernize their applications and infrastructure to meet the demands of digital business operations, they realize that their existing operational tools and processes are costly, time-consuming and have inefficient performance.
More than ever, organizations are turning to observability solutions to ensure they can manage applications that exploit numerous technology stacks. The solutions track events, logs, and traces and produce metrics from these sources to build an application performance profile that determines when incidents or issues are prone to happen or are incurring in real-time. For example, an organization can deploy a rapid customer-facing application on the public cloud with the desire to keep critical data on-prem by leveraging the reliability, security, and scalability of the IBM zSystems.