Business success today depends on application uptime and digital experience. With digital transformation, however, applications may no longer run in environments or over networks your IT operations teams control. But those teams must still ensure optimal application uptime and digital experience, whether your applications are SaaS-based, hosted in the cloud, or reside in a data center.
Digital experience can be affected by many variables, including the performance of end-user devices, Wi-Fi, LANs, WANs, ISPs, cloud service providers, infrastructure, applications, and more. Early insight into performance degradation of any variable in the chain can spell the difference between addressing an issue before your business is impacted or suffering the loss of employee productivity, customer satisfaction, and revenue.