Human-centered insights to fuel IT’s vision

Businesses worldwide are minting fresh copies of their employee handbooks, including a new chapter on the hybrid workplace. IT leaders are core to those plans.

But while workplace logistics have received the lion’s share of attention, changes in the mindset of the world’s workforce are just as valuable to investigate.

Morale can make or break business outcomes, and meeting changed employee expectations is imperative. Flexible work is high on the list of what workers want, along with the right technology for a seamless, high-quality experience — anywhere, anytime.

Employees also want to work for companies aligned with their values. This leaves organizations at a new juncture of strategic technology decision-making. How should they move forward? Ensure employees matter as much as the workplace.

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