A project-centric business is only as good as the work it delivers for clients, whether it’s short-term engagements, larger longer-term projects, or ongoing retainer-based services. To set themselves apart, firms need to create value by producing their best work, on time, every time.
However, busy does not mean profitable or successful. Profitable service delivery is a careful balancing act, one that requires disciplined resource planning and management, especially when facing excessive client demands or complex projects with tight timescales. This is even more crucial for fixed fee projects, which require the confidence to deliver the project scope without overage. The success of your project delivery has a very real impact on the bottom line, and an organisation with low profit margins will struggle to meet annual revenue targets.