As companies seek to innovate and engage customers through digital channels, they need superstar security leaders — business executives who know how to protect, support, and drive performance. This report looks at the biggest changes in firms’ expectations of their chief information security officers (CISOs) and provides specific examples of how top information security professionals rise to those occasions.
To stay ahead of changing customer expectations and digital disruption, businesses need security leaders to focus on external demands, exert more distributed influence, become a resource rather than an authority, and anticipate business change instead of aligning to current strategy.
To meet growing demands, superstar CISOs have developed new ways to explain why security matters, extended their knowledge about their firm’s technical ecosystem, and fostered legions of security participants to scale their efforts.