How Automation Impacts Document Workflow: A Pilot Study

Many businesses still rely on repetitive manual processes to send critical transactional documents such as invoices, statements, notifications, and contracts. To remain competitive, organizations must find ways to maximize their business velocity. An optimized mail workflow meets the needs and requirements of the business as well as its customers and makes the most of internal human resources. This white paper reports on the results of a study completed on behalf of Quadient to determine the outcomes related to applying three different levels of business process automation into a company’s outbound document workflow.

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