In a nutshell, generative AI is a type of artificial intelligence that helps humans create content, such as text and images. It represents a new era of work, and the world is rapidly shifting to embrace it as it transforms how people do things, boosting creativity, productivity, and collaboration like never before. Business leaders across industries and around the world recognize that they need to quickly develop plans for adopting generative AI in a safe, secure, and scalable manner, and that organizations that adopt generative AI will leapfrog those who don't.
Google Workspace is at the forefront of AI, having decided long ago that the most effective way to deliver AI features was not to bolt-on tools in a complementary manner, but to be an AI-first product instead. Along the way, we have used AI to block 99.9% of spam and phishing attacks on Gmail, provide summaries of long texts on Google Docs and conversations in Google Chat, and help people write over 180 billion times in the last year alone.