Cyber Resiliency and End-user Performance


Improved cyber-resilency capabilties help to reduce risk. But does an organization’s level of cyber-resiliency maturity also help foster innovation and deliver greater business success?

To answer this question, ESG surveyed 750 IT decision makers and then segmented the respondents into cyber-resiliency stages (see graphic on right). This classification was driven by how respondents answered four questions about their organization. Each of these questions represents a characteristic of a Prepared organization (i.e., an attribute of a highly resilient organization) in terms of the teams in place to protect it, the funding for technologies to mitigate risk, or the organization’s focus on minimizing third-party risk.

  • How would you describe the level of staffing in your cybersecurity team?
  • How would you describe the level of skills in your organization’s cybersecurity team?
  • How would you characterize your organization’s investment in products and services to secure its systems, applications, and data?
  • Does your organization audit or inspect the security of its partners/IT vendors?

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